TERMS AND CONDITIONS
Cut and Colour Services
Cut and colour consultations are complimentary.
Prices are subject to confirmation during consultation.
Transform Hair and Beauty cannot colour hair for clients aged 16 or under.
All colour services without a cut must be accompanied by a blow-dry service.
Transform Hair and Beauty will only apply colour provided by Transform Hair and Beauty.
Our hairstylists are highly trained with years of experience.
Skin Tests
Transform Hair and Beauty cannot perform any hair colour services, eyelash or eyebrow tinting services without a skin test 48 hour prior to your appointment.
Please note you will be require to redo this skin test after 6 months.
You will also be required to let your hair stylist or beauty therapist know if there are any changes in your health as some medical conditions will require prior doctors consent.
Sienna X Spray Tan
You will be required to complete a consultation card upon your first spray tan appointment at Transform Hair and Beauty.
Upon making your appointment you will be given instructions to follow prior to your appointment.
You will also be given strict after care advice with a after care form on how to look after your tan from your therapist.
If you neglect to follow the advice given, we will not be held responsible.
Please remember to wear/bring black loose clothing and flip flop style sandals for after your treatment.
Birthday Discount
You will receive an email in the month of your Birthday with a £5 voucher as a gift from us at Transform Hair and Beauty.
Not for use on retail.
Not valid with any other offer or discount.
Cannot be exchanged for cash.
Only valid for services.
Email voucher must be shown.
Valid only in the month of your Birthday.
Gift Vouchers
Transform gift vouchers are valid for 6 months from purchase.
Transform gift vouchers can be used in full or part payment for any hair or beauty service.
Not valid for use on retail or be exchanged for cash.
A gift voucher can be sent via email, post or bought in person.
Any balance remaining outside of the expiry date will be reduced to nil and forfeited.
Where the service cost is higher than the gift voucher amount, the person using the gift voucher will be required to pay the difference in value.
Postage is UK only.
Gift vouchers by post are dispatched within 2-3 working days.
Gift vouchers are non-refundable.
The gift voucher amount is only redeemable by presenting the gift voucher. We cannot accept the gift voucher confirmation letter as payment method.
Cancelation Notice
As a courtesy to other clients and our hair stylists/therapists, please give at least 24hours notice if you need to cancel or re-schedule an appointment to avoid a 50% cancellation fee.
Missed appointments will be charged the full price of the appointment.
Late Arrivals
It’s in our best interest at Transform Hair and Beauty to offer you the best service at all times. We understand that sometimes you can’t avoid being late.
We will however endeavour to maximise your treatment in the time allocated to your appointment.
New Clients
Please arrive 15mins before your appointment to allow time to complete your consultation card.
Children
As a courtesy to other clients we do not offer children’s haircuts on weekends.
As a health and safety precaution we do not offer any waxing appointments to clients aged 16 or under.
Mobile Phones
We try to create an ambience of total relaxation and calm for all our clients to enjoy.
With this in mind we ask you to please switch off your mobile phone during treatments and for the consideration of others trying to relax.
Nail Services
By offering to pay for your manicure beforehand you can avoid smudges. Please remember to bring flip flops style sandals to wear after your pedicure treatment.